Shipping Policy
Last Updated: March 2026
Thank you for shopping with elira fashion couture. This Shipping Policy explains how your orders are processed and delivered.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on: Weekends, Public holidays.
Once shipped, you will receive a tracking number via email.
2. Delivery Timeframe
Estimated delivery times:
- Domestic Delivery: 7 business days
- International Delivery: 7 business days
Delivery times may vary depending on location and courier services.
3. Shipping Charges
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight
- Shipping method selected
Occasionally we may offer free shipping promotions.
4. Order Tracking
Once your order ships, you will receive a tracking link via email so you can monitor the delivery status.
5. Delayed or Lost Packages
If your package is delayed or lost in transit:
- • Contact our support team
- • We will coordinate with the courier service to resolve the issue
6. Incorrect Address
Customers are responsible for providing the correct shipping address.
If the address is incorrect, we cannot guarantee delivery or replacement.
7. Damaged Items
If your item arrives damaged:
- 1. Take photos of the package and product
- 2. Contact us within 48 hours of delivery
We will arrange a replacement or refund where applicable.
- • We provide 7 days return window.
- • Approved refunds will be credited into original payment method within 5-7Days
- • Approved replacements and exchanges will be delivered within 5-7Days